Â
FAQ
Â
WHAT ARE YOUR UK SHIPPING COSTS?
Â
Option 1 - FREE UK standard delivery* on all items.
Â
Option 2 - Next working day signed for (UK) - £1.25
Â
WHAT ARE YOUR EUROPEAN SHIPPING COSTS?
Â
European Customers
Â
Option 1 - Â For sticker orders - FREE postage. Â
Â
Option 2 - For all other items, we offer International Standard delivery at £3.50** or International Signed For at £10.00 + £1.00 per additional item.***
Â
DO YOU SHIP INTERNATIONALLY?
Â
Yes, we do. Â Postage on items ordered from countries outside of Europe is as follows. Â For the most up to date exchange rate, see www.xe.com
Â
Option 1 - For sticker orders - £1.00
Â
Option 2 - For all other items, we offer International Standard delivery at £4.50** or International Signed for at £10.00 + £1.00 per additional item.***
Â
DELIVERY TIMESCALES
Â
*STANDARD UK DELIVERY (1st Class)
Â
All items are sent via Royal Mail. Â Royal Mail aim to deliver within approximately 2-3 working days. Â
Â
** INTERNATIONAL STANDARD DELIVERY
Â
All items are sent via Royal Mail. Â Royal Mail aim to deliver to European destinations within 3-5 working days and to the rest of the world within 5-7 working days.
Â
***INTERNATIONAL SIGNED FOR
Â
All items are sent via Royal Mail. Royal Mail aim to delivery to European destinations within 3-5 working days and to the rest of the world within 5-7 working days. Â International signed for parcels are tracked until they leave the UK.
Â
Â
Â
Â
Â
Â
Â
Â
Â
Â
Â
Â
Â
Â
Â
Â
Â
Â
Â
HOW CAN I PAY FOR MY ITEMS?
Â
Currently, the only method of payment is Paypal. Â Paypal handle all of our payments and the process is 100% secure. Â We never get to see your card details.
Â
CAN I SEND MY PURCHASE BACK FOR A REFUND OR AN EXCHANGE?
Â
Yes, you can have a refund or make an exchange up to 30 days after purchase. Â We do not refund postage costs unless the garment is faulty or we have made a mistake with your order. Â You can download the Exchange/Refund form in the EXCHANGES section at the bottom of each page. Â
Â
For any queries, please do not hesitate to contact us at: enquiries@voodoostreet.com
Â
DO YOU HAVE A RETAIL SHOP?
Â
Yes, we have one retail outlet at Unit3Sixty Indoor Skatepark, Block F, Units 5+6, Mill Race Lane, Stourbridge, West Midlands, DY8 1JN, United Kingdom. Â The full range of products however, are available to purchase from our online shop. Â
Â
DO YOU HAVE A MAILING LIST?
Â
Yes, you can send us your name and email address by completing the form on our contact page and we will keep you updated on offers, events and competition news.
Â
GENERAL NOTES
Â
We reserve the right to alter the price of our merchandise at any time.
Copyright Voodoo Street 2020
Mount Pleasant, Kingswinford, DY6 9SN
UK.